Given the current market volatility your client may not receive the withdrawal amount they expect as investment returns are only applied in arrears and are not shown in 'real time' in their mysuper account. The current market volatility means there is significant movement in investment returns from one day to the next.
However, if your client wishes to proceed we will be happy to process their first homebuyer withdrawal but please ensure you client is fully aware they may receive significantly less than they were expecting.