By using mysuper.co.nz (the Website), you agree to these Website Terms and Conditions (Terms). If you don’t agree, please don’t use the Website.

If these Terms conflict with the PDS

If there’s any conflict between these Terms and the mysuper Product Disclosure Statement (PDS), the PDS will prevail.

Who we are

Shamrock Superannuation Limited (Shamrock) is the trustee, manager and issuer of the mysuper Superannuation Scheme (mysuper).

Changes

We may update the Website and these Terms from time to time. Changes apply once they’re published on the Website. If you keep using the Website after that, you’re treated as accepting the updated Terms.

Information only (not advice)

The Website (including any tools and calculators) is provided for general information only. It isn’t personalised financial advice, and it isn’t legal, tax, or other professional advice. If you’re unsure what’s right for you, please consider getting advice that fits your situation.

Investing involves risk. Returns can go up and down and you may get back less than you invest. Investments in mysuper are not guaranteed. For full details (including fees), please read the PDS.

New Zealand use

The Website is intended for use in New Zealand, under New Zealand law. mysuper is generally available to eligible current or former employees of participating employers, as set out in the PDS and scheme rules.

Our responsibility

We take reasonable care to keep the Website accurate and up to date, but mistakes can happen and information can change.

To the maximum extent permitted by law, Shamrock isn’t responsible for any loss or damage arising from using (or not being able to use) the Website, or from relying on Website information (including tools and calculators).

If interest returns are shown, they’re provided for convenience only – please check the current returns with Shamrock before relying on them.

We also can’t guarantee the Website will always be available or free from viruses or other harmful components.

Your responsibilities

Please use the Website lawfully and don’t try to interfere with its security or operation.

If your use of the Website breaches these Terms or the law and causes Shamrock loss or claims, you agree to cover those costs to the extent permitted by law.

Links to other websites

Sometimes we link to third-party websites. We’re not responsible for their content, availability, or privacy practices, and a link doesn’t mean we endorse them.

Copyright

Website content is owned (or licensed) by Shamrock and is protected by copyright. You can’t copy, reuse, or adapt it without our permission, except where the law allows.

Privacy and cookies

We handle personal information in line with our Privacy Statement.

The Website may collect limited technical information (like device/browser details, IP address, and pages visited) to help keep the Website running securely and to improve it.

We may use cookies to make the Website work properly and improve your experience. You can manage cookies in your browser settings, but blocking cookies may affect how the Website works.

Keeping your login secure

If you follow a login link to a provider site (for example, Mercer), their own terms and privacy policies will apply.

Please keep your username and password confidential and contact us if you think someone else may have access.

Emails and promotions

If we send you promotional emails, it’s because we believe we have consent to contact you. You can opt out of promotional emails at any time using the unsubscribe option (where provided) or by contacting us and asking to opt out. This won’t apply to important service messages or information we must provide by law.