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Requesting a locked withdrawal

If you’re over 65 and have been making locked contributions to your mysuper account, you can request a withdrawal of your locked retirement savings.

Important

Over the Christmas and New Year period, mysuper will close at 5:00pm on Thursday 17 December 2026 and reopen at 9:00am on Thursday 7 January 2027.

This closure will affect payments and other form processing.

As a result, any +65 Locked Withdrawal requests received after Friday 20 November 2026 (5:00pm) will automatically allow for this closure, providing indicative dates for the New Year.

For your security and privacy, and to safeguard your investment against fraudulent activity, you are required to provide CERTIFIED copies of your identification, address and bank account verification.

This type of withdrawal can be requested by any member meeting the specified age criteria whether they are currently employed by ACC or not.

Continue saving with mysuper

Once you’re a member you have the choice to stay in mysuper even after leaving ACC, continuing to access key benefits and keeping your investment options open. Your existing investment stays, but further contributions cease once you’ve left ACC, except for voluntary contributions you might make (rules apply).

Learn more

Make a withdrawal

If you’d like a part or full withdrawal from your locked mysuper retirement savings a few rules apply. Let’s help you get prepared to make this type of withdrawal from mysuper.

Start application