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mysuper Withdrawal Form

mysuper unlocked withdrawal form

If you’re leaving ACC (retiring, resignation or redundancy), you'll need to decide what you want to do with your unlocked mysuper retirement savings.

The two pathways below will help you through the steps required to either stay in mysuper or make a withdrawal (or a bit of both).

IMPORTANT

Over the Christmas period mysuper will close on Thursday 19 December 2019 (5.00pm), reopening Monday 6 January 2020 (9:00am).

This closure will affect payments, transfers and other form processing. During this closure, no forms can be accepted.

Any withdrawal requests received between 15 November 2019 to 19 December 2019 (5.00pm) will automatically allow for this closure, providing indicative payment dates for the New Year.

Continue saving with mysuper

Just because you’re leaving ACC, it doesn’t mean you have to leave mysuper. You can remain a Member for as long as you like, continuing to benefit from our low fees and unique features. Easy!

Stay in mysuper

Make a withdrawal

If you want to make a part or full withdrawal from your unlocked retirements savings let’s start preparing you for what you’ll need to provide to make it all happen.

Make a withdrawal

Getting prepared:
What you'll need to complete a withdrawal

To complete a withdrawal from mysuper you need to have some important documents CERTIFIED and READY for uploading.

This a MANDATORY requirement under the Anti-Money Laundering and Countering Financing of Terrorism Act 2009 mysuper MUST follow.

Need help
to certify your
documents?
Getting the right documents certified, in the right way can be complex, timely and sometimes confusing. To help explain exactly what you will need, as well as how you will need to provide it, we have prepared this handy guide to make sure you get it right the first time.
STOP!
You will need to DOWNLOAD this guide and COMPLETE the required documentation before proceeding.
Download the Guide

How much do you want to withdraw?

Use the sliders to tell us the amount you'd like to withdraw.

You’ve told us your unlocked
retirement savings balance is:
$0

Select amount to keep in mysuper

Select amount to pay into your bank account

What is your unlocked mysuper balance?

Your unlocked retirement savings can be kept in mysuper, or a part or full withdrawal can be requested.

First, we need you to tell us the balance of your unlocked retirement savings.

You have0years until you reach retirement.
$0
is the amount you could save If you keep your retirement savings in mysuper by the time you're 65 - even without making any further contributions!

Your bank account details

To complete your withdrawal, we need CERTIFIED confirmation of your bank account.

Your bank account details

Bank account verification

Upload your certified bank account verification

Verifying your identity and residential address

For your security, privacy and to meet our obligations under the Anti-Money Laundering and Countering Financing of Terrorism Act 2009 we need you to provide CERTIFIED copies of your identification, address verification and bank account verification.

Need help to certify your documents?

Getting the right documents certified, in the right way can be complex, timely and sometimes confusing.

To help explain exactly what you will need, as well as how you will need to provide it, this guide will explain the types of acceptable documents and who can certify them.

Download the Guide

Identify verification

Upload your certified identification

Address verification

Upload your certified address verification

Your personal details

We need you to confirm your most up-to-date details so we can process your request. Please complete the details below.

Summary and declaration

Please review your selections and complete the electronic declaration to complete your request.

IMPORTANT

Money from your mysuper account forms an important part of your retirement savings. While it can be tempting to use your retirement savings for short-term needs, withdrawing your retirement savings now can have long-term consequences for your retirement lifestyle.

To help you reinvest your money in a way that will best meet your retirement needs, you may wish to obtain financial advice. For financial advice relating to your specific circumstances, mysuper recommends that you consult an Authorised Financial Adviser. You can find a list of Authorised Financial Adviser in your area at fma.govt.nz

I,

1) acknowledge withdrawing my retirement savings can have long-term consequences for my retirement lifestyle; and

2) confirm my identification, address verification and bank account verification documents have ALL been CERTIFIED; and

3) have read and understood the information provided above relating to seeking financial advice.

YOUR ELECTRONIC SIGNATURE

Documents traditionally signed by hand can be filed using an electronic signature. An electronic signature is defined under Section 209 of the Contract and Commercial Law Act 2017. You can only file documents and information with us using an electronic signature if you're the signatory or have authority to act on behalf of your client.

Staying with mysuper- what's next?

Your withdrawal request has been submitted

We're glad you've decided to continue saving for your retirement with mysuper.

While you’ve left ACC, all your mysuper account details like your membership number and PIN remain the same, and you’ll continue to benefit from mysuper’s low fees.

Remember you can keep your contact details up-to-date by logging into your mysuper account here at any time.

We’ve sent you an email confirming your withdrawal request.

We’ll now review the information you’ve provided us. If all of your documents have been certified, and the information you've submitted is in order, we're pleased to let you know you can expect to see the mysuper retirement savings you've chosen to withdraw in your bank account around this date:

We're sad to see you go. We’ve sent you an email confirming your withdrawal request.

We’ll now review the information you’ve provided us. If all of your documents have been certified, and the information you've submitted is in order, we're pleased to let you know you can expect to see the mysuper retirement savings you've chosen to withdraw in your bank account around this date:

18 Dec 2019

Unfortunately if you’ve not had all your documents certified or you’ve provided us with incorrect information we won’t be able to process your withdrawal and we’ll be in touch. If you have any questions about your withdrawal please call 0508 MYSUPER (0508 697 873).

Sorry you’re no longer covered

Unfortunately, if you chose the optional mysuper life and income protection insurance cover it ended at 11.59pm on your last day with ACC. But if you'd like to continue with the insurance via a personal continuation insurance policy you still can. Please email insurance@mysuper.co.nz and the Team will be happy to help you arrange it.

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Getting Prepared
You & your account
Withdrawal details